Horrible stuff. Data is far more important than society, regulation, individuals give it mind. Doubly so if the data is technically in another jurisdiction. An

Horrible stuff. Data is far more important than society, regulation, individuals give it mind. Doubly so if the data is technically in another jurisdiction. And it's a classic insurance scenario too - redundant storage seems like money thrown in the fire, but after a disaster like OP's, lost data seems invaluable. Service providers are at the very least part of the problem. For one, they project a lot of confidence for safety, but protect themselves well legally in case of any event - and automate away as much customer interaction as they can. A nice improvement would be customer service that takes the issues seriously. But, I realize, that is far more complex and expensive than how it sounds.