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Why would someone in corporate IT responsible for this not ask Claude to write a script that does this on a much more frequent basis? That person might get a ni

Why would someone in corporate IT responsible for this not ask Claude to write a script that does this on a much more frequent basis? That person might get a nice attaboi for it, but much less likely an actual bonus for it. Although, I can't imagine they are losing too much money on each cruise from this hack unless the next DefCon is on a cruise ship. Then realizing that 0 passengers signed up for WiFi might seem strange

JumpCrisscross 1y ago
> Why would someone in corporate IT responsible for this not ask Claude to write a script that does this on a much more frequent basis Because they have nine trillion bugs in their booking system that have been on backlog since 1910. According to this source [1] (of dubious quality, granted) Royal Caribbean's entire IT department is about 140 people headed by an electrical engineer. [1] https://rocketreach.co/royal-caribbean-cruises-ltd-it-department_b5c49e43f42e0dcb#:~:text=Royal%20Caribbean,IT%20Department&text=Top%20Royal,View.%202 https://rocketreach.co/royal-caribbean-cruises-ltd-it-depart...
- dylan604 1y ago
  That's even more reason to have LLMs do their work for them, not less.
  - sheiyei 1y ago
    Break things, break fast, break more, break the rest of it, keep breaking... What was the catchphrase? Breaking things doesn't help broken systems.
    - dylan604 1y ago
      what exactly would this be breaking? it's an analysis of logs, not providing access to services.
      - JumpCrisscross 1y ago
        > what exactly would this be breaking? Whatever those nine trillion bugs the developer is supposed to be working on are up to.
        dylan604 1y ago
        they're clearly not fixing those either, so yet again, what's being broken that wasn't already broken?
  - JumpCrisscross 1y ago
    > more reason to have LLMs do their work for them, not less Nobody argued for or against LLMs. Just that IT isn't a major investment for any cruise line. And that fixing a problem like this isn't even rationally high on a cruise liner's list of priorities. If the payment portal is bugging out and the engineer tasked to fixing it is off vibe coding on the off chance that a high schooler is using too much internet (versus trying to steal mom and dad's drinks), I'm not sure I'm unsympathetic to the manager's very predictable reaction.
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JumpCrisscross 1y ago

> Why would someone in corporate IT responsible for this not ask Claude to write a script that does this on a much more frequent basis Because they have nine trillion bugs in their booking system that have been on backlog since 1910. According to this source [1] (of dubious quality, granted) Royal Caribbean's entire IT department is about 140 people headed by an electrical engineer. [1] https://rocketreach.co/royal-caribbean-cruises-ltd-it-department_b5c49e43f42e0dcb#:~:text=Royal%20Caribbean,IT%20Department&text=Top%20Royal,View.%202 https://rocketreach.co/royal-caribbean-cruises-ltd-it-depart...

dylan604 1y ago
That's even more reason to have LLMs do their work for them, not less.
- sheiyei 1y ago
  Break things, break fast, break more, break the rest of it, keep breaking... What was the catchphrase? Breaking things doesn't help broken systems.
  - dylan604 1y ago
    what exactly would this be breaking? it's an analysis of logs, not providing access to services.
    - JumpCrisscross 1y ago
      > what exactly would this be breaking? Whatever those nine trillion bugs the developer is supposed to be working on are up to.
      - dylan604 1y ago
        they're clearly not fixing those either, so yet again, what's being broken that wasn't already broken?
- JumpCrisscross 1y ago
  > more reason to have LLMs do their work for them, not less Nobody argued for or against LLMs. Just that IT isn't a major investment for any cruise line. And that fixing a problem like this isn't even rationally high on a cruise liner's list of priorities. If the payment portal is bugging out and the engineer tasked to fixing it is off vibe coding on the off chance that a high schooler is using too much internet (versus trying to steal mom and dad's drinks), I'm not sure I'm unsympathetic to the manager's very predictable reaction.

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