> IMO it's attitudes like this that allow companies to continue ripping us all off for small amounts here and small amounts there I'm not asking for inaction,

> IMO it's attitudes like this that allow companies to continue ripping us all off for small amounts here and small amounts there I'm not asking for inaction, but for a response proportionate to the injury. If you spend hundreds or thousands of dollars for a service and they make what may be a $3 mistake, is it worth it to you to burn the service immediately?