I ran into a similar arbitration with a condo I rented for a long weekend. There was a significant issue and they weren't able to provide another place. We stay

I ran into a similar arbitration with a condo I rented for a long weekend. There was a significant issue and they weren't able to provide another place. We stayed there and had contractors in and out for the next couple of days. They refused to refund me, so I tried through my credit card to get a refund and they said "well you should have just left, then we would refund you. But since you stayed, the contract is fulfilled."