It makes sense, first impressions are important and your first experience with Anker wasn't a good one. I wouldn't be jumping to buy more of their products eith

It makes sense, first impressions are important and your first experience with Anker wasn't a good one. I wouldn't be jumping to buy more of their products either. On the other hand, I've only had good experiences so I tend to reach for Anker when I need a USB adapter, cable, or power bank. They're established enough that I know I have support if needed, and (IMO) their stuff is decent quality.