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Conversely, I bought one Anker product 13 years ago and it was DOA. Never bought from them again and I'm constantly surprised by the glowing opinion that people

Conversely, I bought one Anker product 13 years ago and it was DOA. Never bought from them again and I'm constantly surprised by the glowing opinion that people have had of them in the years since.

Toutouxc 1y ago
So what? You could get a DOA product from Apple, Xiaomi or Cisco. Send it back, get a new one. I got a DOA PlayStation 4 and an expensive LG monitor.
hbn 1y ago
You've been hearing glowing reviews from everyone else for 13 years and rather than the obvious explanation that you got a rare dud, you assume everyone's gaslit themselves into liking their products despite them failing at a high rate?
- potato3732842 1y ago
  A huge fraction, perhaps even the majority, of the "discussing consumer products" part of the internet is just people who overpaid for NiceStuff(TM) trying to gaslight everyone else into thinking it was a great value for money so that they can feel justified in their purchase. So he's kind of on to something. But yeah, probably just got a rare dud.
accrual 1y ago
It makes sense, first impressions are important and your first experience with Anker wasn't a good one. I wouldn't be jumping to buy more of their products either. On the other hand, I've only had good experiences so I tend to reach for Anker when I need a USB adapter, cable, or power bank. They're established enough that I know I have support if needed, and (IMO) their stuff is decent quality.
arp242 1y ago
Any brand for any type of product has the occasional DOA; it's very hard to completely prevent. The question is: 1) does it occur very frequently, and 2) do they rectify the situation ASAP (that is what warranty is for)?
esseph 1y ago
Most trusted brand I've found for cables, phone sized and laptop sized battery packs, etc. I pay probably 30% more over the cheapie and know I'm actually getting what it says in the label, and that they are a long-lived reputable company that generally stands by their stuff. It's one of the few things I buy off Amazon that I actually trust.
accelbred 1y ago
I've bought cables from them that dont work with their own chargers. Bought multiple of each so was not a one-off. Their 100W cables fail when used with chargers that can do 100W.

Conversely, I bought one Anker product 13 years ago and it was DOA. Never bought from them again and I'm constantly surprised by the glowing opinion that people have had of them in the years since.

Toutouxc 1y ago

So what? You could get a DOA product from Apple, Xiaomi or Cisco. Send it back, get a new one. I got a DOA PlayStation 4 and an expensive LG monitor.

hbn 1y ago

You've been hearing glowing reviews from everyone else for 13 years and rather than the obvious explanation that you got a rare dud, you assume everyone's gaslit themselves into liking their products despite them failing at a high rate?

potato3732842 1y ago
A huge fraction, perhaps even the majority, of the "discussing consumer products" part of the internet is just people who overpaid for NiceStuff(TM) trying to gaslight everyone else into thinking it was a great value for money so that they can feel justified in their purchase. So he's kind of on to something. But yeah, probably just got a rare dud.

accrual 1y ago

It makes sense, first impressions are important and your first experience with Anker wasn't a good one. I wouldn't be jumping to buy more of their products either. On the other hand, I've only had good experiences so I tend to reach for Anker when I need a USB adapter, cable, or power bank. They're established enough that I know I have support if needed, and (IMO) their stuff is decent quality.

arp242 1y ago

Any brand for any type of product has the occasional DOA; it's very hard to completely prevent. The question is: 1) does it occur very frequently, and 2) do they rectify the situation ASAP (that is what warranty is for)?

esseph 1y ago

Most trusted brand I've found for cables, phone sized and laptop sized battery packs, etc. I pay probably 30% more over the cheapie and know I'm actually getting what it says in the label, and that they are a long-lived reputable company that generally stands by their stuff. It's one of the few things I buy off Amazon that I actually trust.

accelbred 1y ago

I've bought cables from them that dont work with their own chargers. Bought multiple of each so was not a one-off. Their 100W cables fail when used with chargers that can do 100W.