> After we fought very hard for it. Interesting. I don't think there even was a 'keyboard replacement', because it was glued onto the mainboard. In any case, I

> After we fought very hard for it. Interesting. I don't think there even was a 'keyboard replacement', because it was glued onto the mainboard. In any case, I just went into show them the sticky keyboard and got 50% of a new laptop back. Twice! Too bad you had to argue. (I think the defect wasn't just the keyboard but maybe the cooling or even the firmware.)