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as if consumer support for things that are practically monopolies (like ISP in the us) don't see this inefficiency as a feature
by 1oooqooq 1y ago
as if consumer support for things that are practically monopolies (like ISP in the us) don't see this inefficiency as a feature
- jqpabc123 1y agoYes, there may be cases where "faux" support is attractive. These aren't exactly a ringing endorsement of AI since the real objective involves frustration. For every one of these, there are others where AI inadequacy may just drive customers away. And non-monopolies can't afford to do this. https://apnews.com/article/mcdonalds-ai-drive-thru-ibm-bebc898363f2d550e1a0cd3c682fa234 https://apnews.com/article/mcdonalds-ai-drive-thru-ibm-bebc8...