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It's a marginal improvement perhaps, but nothing to write home about. And for other things (e.g. booking travel) the self-service experience can be worse.
by lmm 1y ago
It's a marginal improvement perhaps, but nothing to write home about. And for other things (e.g. booking travel) the self-service experience can be worse.
- satvikpendem 1y agoNot sure about that, I prefer to know all aspects of booking travel that I would not trust to another agent, human or otherwise. Therefore, I believe your statement applies to some people and not others.