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Apologies if I was not clear: I obviously followed the prompt and quit the app several times before deciding to reply to your message. It's still giving me the
by flxfxp 1y ago
Apologies if I was not clear: I obviously followed the prompt and quit the app several times before deciding to reply to your message. It's still giving me the same message.
- AppInitio 1y agoSorry about this: Very unusual. If the app can't access the library, presumably the 3+3 thumbnails on Home screen and the Top-30 report in View menu are also blank? Please reboot the Mac and try; if even that doesn't help please email us via the app mentioning your macOS version, so we can troubleshoot step by step.
- flxfxp 1y agoSeems like a pending OSX update was the case; prior to that I rebooted twice and it wasn't working, after updating OSX it worked :-)
- AppInitio 1y agoYay! If you find the app useful, please do rate it on the App Store - that's the only way indie developers can gain some visibility. Thanks.