The baffling lack of candor from Heroku is alarming! At first their status page showed absolutely no problems. Some time later it received updates to acknowledg

The baffling lack of candor from Heroku is alarming! At first their status page showed absolutely no problems. Some time later it received updates to acknowledge an incident. Why not go out of your way to be up front? I feared this may be hackers of something much worse than heroku/salesforce is letting on, due to the complete lack of transparency. But this line in the salesforce status page makes me think it isn’t something of that nature: > Our efforts remain focused on internal testing and validation as we continue to see incremental improvements “Testing and validation” isn’t something you’d do (or say you’re doing) during a hack. Why don’t companies learn to communicate outages in order to help their customers? Even the heroku status twitter account has posted twice in twelve hours. There’s no excuse for such opaqueness.