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Thanks for the thoughtful feedback! We've put a lot of work into the gestures, and during user testing most users seemed to find them intuitive. But if you ha

by w01fe 14y ago

Thanks for the thoughtful feedback! We've put a lot of work into the gestures, and during user testing most users seemed to find them intuitive. But if you have suggestions or other ideas about them we'd love to hear them. For pull to refresh specifically, you're right that it's not really necessary -- the best way to use Prismatic is to just keep reading and scrolling down. But it's something that many users seem to look for (both on the web and on mobile), and so we decided to put it in to support this style of browsing for people who want it.

rabidsnail 14y ago
User testers (at least the kind you get on a site like usertesting.com) are very highly motivated. A paid user tester will keep at it long after a real user would bounce. It might be a good idea to run experiments adding UI elements (and removing the walkthrough steps) for some of the gestures when you start getting a significant flow of new users.
- w01fe 14y ago
  These users were mostly random people in coffee shops, on the street, etc. I'm sure there's still a bias when someone is looking over their shoulder, but we could get a pretty good idea of whether average users 'get it' right away or floundered. We went through about 5 full redesigns of the walkthrough based on this testing before we arrived at the current version. Of course, we'll keep experimenting and improving in future versions.