I also had an experience like this, where we found a great lawyer who basically explained to us the social dynamics of the particular arbitration court that the

I also had an experience like this, where we found a great lawyer who basically explained to us the social dynamics of the particular arbitration court that the legal battle would be fought out in, and how if we can establish a paper trail that just made the guy suing us look like he was acting in bad faith, that it would be hard for that guy to make his case. Then our lawyer helped us craft emails without being emotionally involved like we were to socially engineer this outcome, and then came out with a nice settlement at the end once his lawyer convinced him that he was in trouble. I think finding these people is a dark art, but they exist.