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I frequently speak with people in my neighborhood about my experience of working from home, and they say: "I don't think I could handle it." For me, it's just
by phuff 14y ago
I frequently speak with people in my neighborhood about my experience of working from home, and they say: "I don't think I could handle it."
For me, it's just a different type of distraction. When I got bored when working in an office, I would take a break, go get a drink, walk around and see what everybody else was up to, and then go back to work refreshed.
From home, when I get bored, I get up, get a drink of water, play with my kids for a couple of minutes and then go back to work refreshed.
All that being said, I'm not sure this particular study has much to say in the way of helping those of us who do knowledge work from home. Call center work seems like it's different enough that I can see the type of work invalidating the applicability of this particular study to our particular line of work.
- stephengillie 14y agoCall centers are a very different type of work than most office work. And different types of call center work have very different implications. The company involved in this study was CTrip – China’s largest travel agency. [I think] Travel agencies are usually speaking with happy customers planning vacations. Tech support, customer service, and telemarketing call center employees would have had a significant reduction in utilization in this study.