Great point, Millennium. As Henry Ford said, "If I'd asked people what they wanted, they would have said a faster horse." If you can work through to the next le

Great point, Millennium. As Henry Ford said, "If I'd asked people what they wanted, they would have said a faster horse." If you can work through to the next level, though, and realize they wanted efficient, affordable transportation, your vision actually serves the customer's wants/needs better than a horse. Another conclusion is that if customers want something too different from what you do, maybe you shouldn't pursue those kinds of customers.