4 ms·

For many corporations, there are probably perverse incentives against making it easy to report bugs.KPI of reported bugs as an indicator of software quality, fo

For many corporations, there are probably perverse incentives against making it easy to report bugs.KPI of reported bugs as an indicator of software quality, for example.

lupusreal 1y ago
It's not just a problem in the corporate context. Open source projects usually make it a pain in the ass to submit bug reports too, in a clear effort to gatekeep the process to experienced developers. Simply because developers prefer to only deal with other developers and don't want to hear complaints about their software from the unwashed masses.
- bee_rider 1y ago
  I can’t imagine I’d keep up a hobby of doing customer service type activities very long.
- whatevaa 1y ago
  Free software developers already doing work for free. You are demanding more free work?
0cf8612b2e1e 1y ago
Certainly seems like there must be some KPI against fixing the bugs. You can look to any big tech software and find oodles of long standing bugs which never receive attention.
- Vilian 1y ago
  Fixing bugs don't create features, that upset execs