The problem is that the bar needs to be moved higher and higher, to a level nowadays which would be annoying to most of us who know what they are doing. 20 yea

The problem is that the bar needs to be moved higher and higher, to a level nowadays which would be annoying to most of us who know what they are doing. 20 years ago if I started to list ip addresses to my ISP on the phone I got somebody technical immediately. This doesn’t work anymore, because people know more about this. This caused that for example I could only turn WiFi on or off on my ISP’s router and nothing else without a specific request to them, a manual restart to my router days later, and I need to use a terrible buggy software. These kind of things unfortunately also restrict beginners, or people who without such barriers would start to tinker, and eventually learn to do these safely. Even I waited for weeks with the call, who have been configuring routers for 25 years. I’m installing now a self hosted OwnTracks on docker. A lot of beginner started to do the same. They make rookie mistakes all the time. Let them make those mistakes. I would have never learned what I know without the freedom of making mistakes.