> responding to a constant stream of incoming user feedback and support requests via email (we make it really easy for our users to contact us within the app.

> responding to a constant stream of incoming user feedback and support requests via email (we make it really easy for our users to contact us within the app. Best tip of them all. Deal with user support requests trough email so they won't get back at you with bad reviews. Seems obvious, but lots of devs don't do it.