2 ms·
I used to run a restaurant and it made me completely flip on how I feel about returns (or sending back food). I used to be the same - oh, it's good enough, oh,
by komali2 1y ago
I used to run a restaurant and it made me completely flip on how I feel about returns (or sending back food). I used to be the same - oh, it's good enough, oh, I don't want to be a bother, etc.
Especially if it's a small business, I can practically guarantee the business owner is hoping beyond hope that if there's an issue, you feel willing and able to mention it and get a return. You bringing it up makes the business owner aware there's an issue, and at that point they can do everything in their power to make it right with you, because chances are they're kept up at night worrying about all the ways to make their customers satisfied. If someone sent back food at the shop, my first though was "oh my god thank you for mentioning there was an issue." The potential loss of money, the extra time and trouble, all of it is pennies compared to the stress you feel when you wake up at 2am and realize holy fuck you forgot to add the extra bacon that one customer ordered. I imagine it's similar if you find out, idk, after shipping out 50 units of something, that the way you're boxing it is causing units to show up just a little bit banged up or whatever. Much better to know right away and make it right with people!
So, I'm not sure if this is you, but if you're being held back by some sense of not wanting to cause trouble, trust me, you're doing the business owner a huge favor letting them know.