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I would totally assume that a company like Amazon has a very clear picture of the profitability of individual customers.
by op00to 1y ago
I would totally assume that a company like Amazon has a very clear picture of the profitability of individual customers.
- anton-c 1y agoAmazon and ebay usually greet you with stuff about how long you've been a customer/signed up for prime and stuff. They for sure have a good idea.
- mindslight 1y agoI'm sure all of the major retailers have found a way to make someone else eat the cost of returns, likely their suppliers (manufacturers). With the suppliers still not wanting to leave the platforms because that is where most of the customers are. It's the only way I can explain the abjectly terrible job places will do packing things, how little they care about what went wrong, and how readily they will keep on refunding/resending.