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How do you launch a dev tool with a “contact us” call to action? It’s like Mistral is choosing to fail here. Edit: I can't even tell if its a CLI tool, an IDE

• closewith 1y ago
  I think unfortunately Enterprise Call Us sales tactics are actually extremely effective.
  • theyinwhy 1y ago
    Are they? I never look at such software again unless forced by my boss.
    • aerhardt 1y ago
      I buy Enterprise software too and unless there is a good reason (there are no other alternatives, or I have complex requirements), I'll also quite often negatively factor being dropped into a sales funnel, with all it entails.
      • closewith 1y ago
        A form of pre-qualification, so.
    • almost 1y ago
      Yes, but how likely were you to spend tens of thousands of dollars or more on software?
    • haswell 1y ago
      I worked for enterprise software companies for a number of years. I’m not personally a fan of “call us” pricing, but it is indeed effective, and the companies that sell software this way do so because they prioritize establishing human relationships between a salesperson and the buyer. In the long run, this leads to more sales/upsells.
      • b112 1y ago
        No, they specialize in knowing how to extract every single penny from you they can. Find out how big the company is, and bleed them as best possible. If you're too small, they won't even talk to you. That's what besoke pricing is. Knowing your client happens regardless of showing pricing or not.
        • haswell 1y ago
          This is a fairly cynical way to frame this. There is absolutely bad behavior in the enterprise software space, but that is certainly not universal, and is not inherent to the "call us" approach. > If you're too small, they won't even talk to you. This is often true. Some of the software I worked on was extremely expensive to host, and there was indeed a minimum threshold that was many multiples of $10K. It's not that the company didn't want smaller players to use the software, but that smaller players just weren't large enough to benefit from the minimum buy-in, and selling the software at a lower cost for those smaller customers would have just been pure loss. Over time, they were able to lower the minimum threshold due to improvements in the architecture and economies of scale, but the point here is just that these minimums often exist for good reasons. > Knowing your client happens regardless of showing pricing or not. It really does not. Many software companies have a minimal relationship (if any) with their customers. For some customers and some product types, this is perfectly fine. But when a company is buying software that will cost the company millions/year, having a direct line to a real person who in turn can arrange conversations with product management, customer success, etc. is table stakes, and is often not possible or available with smaller vendors. You can dislike the model, but I'd suggest digging in to some of the why before dismissing it too reductively.
          • GuinansEyebrows 1y ago
            > This is a fairly cynical way to frame this. dismissals of negative reactions as 'cynical' rarely acknowledge the fact that a 'cynical' response is often no more cynical than the cynicism of the target. bespoke pricing is a cynical tactic, no matter how you dress it up. it provides a legal shroud, and i've no more patience in me to give the benefit of the doubt to any profit-motivated enterprise that can't at least be upfront about what they want to charge for their services.
    • Kiro 1y ago
      You're not the target audience.
    • tootie 1y ago
      If you're buying actual business critical software, you always want a signed contract. Even if they have transparent pricing and a checkout form. Most of these services will reserve the right to terminate service if they detect any violation of terms. A signed contract usually precludes them from doing that.
    • GuB-42 1y ago
      That's the idea, they are trying to have your boss force you to look at such software.
• efsavage 1y ago
  The higher up the food chain you can go the more effective this is. Someone who thinks that negotiating is part of their job and/or persona is more willing to call the place they think they can get a deal on rather than the fixed price offering. Whether they're correct is a separate question, but it's an effective strategy if you're targeting that buyer.
• bdcravens 1y ago
  Presumably their market is different than the typical developer or low-level manager armed with with a shadow IT company card.
• fazkan 1y ago
  yup, got lost as well. Is it like a VS-code, continue alternative?