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Good list. Add to it: Get out of the building and talk to customers. Real customers. In other parts of the world.
by cek 14y ago
Good list.
Add to it: Get out of the building and talk to customers. Real customers. In other parts of the world.
- cdevroe 14y agoAnother great addition. The company I work for, Viddler, has been doing that a lot more recently. Actually visiting our customers in their offices or in "the field" in which they work to really learn how they use our product. And it has been a boon of product information for us.
- apr 14y agoThis is a good suggestion if only a bit vague. How exactly do you do that?
- cdevroe 14y agoapr: How about simply scheduling meetings with your customers and asking them how they use your product, what they need, and how your company can help them with their goals.