> As a manager, your empathy needs to be highly conditional. Your job is to get to the truth of a matter in a respectful way, not make your team feel good. You

> As a manager, your empathy needs to be highly conditional. Your job is to get to the truth of a matter in a respectful way, not make your team feel good. You are largely stuck with your coworkers, and you need to get stuff done together or everyone suffers. I was an inexperienced manager in my late 20s managing a team with a very odd member composition (2 folks with +50 y/o, 3 folks with less than 21 y/o, and 2 apprentices (between 16-18)) and I related with it, but from the part where they became my good acquaintances. At that time, at the time that some of them had serious problems**, I usually did step in to cover their shoes until their problem was solved. I did it from the outside because I wanted to have things done, but internally I did know that they would work hard for the team when others needed to go. I got a lot of personal issues along the way (e.g., middle managers wanting to fire me because of their problems, other managers telling me (rightly) that I was wrong, and so on) but we definitely were in the mix for the top teams, and eventually everyone of the team got promoted in the time span that I was manager until 1 year after I left. ** - In that time there were some things like a DBA that ended up in jail, our trainee that had miscarriages a couple of times, an SWE that got hijacked in Colombia, and one apprentice whose parents divorced and she cannot work with us due to the custody agreement between her parents.