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From a consumer standpoint, a single five star review pushing a product to the top of the list is not easy to understand, it's a pain.
by nodata 14y ago
From a consumer standpoint, a single five star review pushing a product to the top of the list is not easy to understand, it's a pain.
- geelen 14y agoThis a big reason we went with scatter plots - when there's only a handful of points you don't get misled.
- ericcholis 14y agoThe simple answer there relates back to UX, just don't show the stars when there isn't enough data. Set a minimum number of reviews as a baseline so that you don't get the result you mentioned. If there is a written review component, make a note of the review but don't quantify the value of said review until the minimum threshold is reached.
- slantyyz 14y agoWhen there are only a handful of reviews, I find myself using "gymnastics rules" and throwing out the best and worst score. Probably not very scientific though.