The reason why the assumption that you are being xenophobic is not a strawman is because you offer up no other evidence or business reason that outsourcing to I

The reason why the assumption that you are being xenophobic is not a strawman is because you offer up no other evidence or business reason that outsourcing to India specifically or even an external firm as a generality is solely and directly responsible for this breach. The same exact style of breaches happen with other first and third party data brokers very frequently, and those breaches include companies with employees in countries your xenophobic ass would consider to have much higher quality and better paid employees. Companies like Meta, Yahoo, Microsoft, EquiFax, and just about every large US bank have experienced breaches, many of which didn't even involve third party outsourced contractors. Preventing security breaches has a lot more to do with process design and implementation versus the choice of handling that process in-house or externally. For all you know the breach was completely the fault of the M&S implementation as set up by employees in the UK (e.g., M&S gave their contractor in India access/credentials that were too generous and could have been tightened up far more in retrospect). Remember that basically every company with an online presence is depending on third-party data brokers, and those companies operate around the globe, which is why accusing India of being low quality just because it's India is so xenophobic/racist/nationalist. I would also say it is very obvious to me that you almost certainly wouldn't be making the same comments if M&S had outsourced to a customer service firm in Ireland or Scotland. And wow, Tata mismanaged Tata Steel Europe. Guess what? US Steel mismanaged US Steel. General Electric mismanaged probably more than half of its entire business. So what's your point? Any company in any country can be mismanaged. It's actually really hard to manage a business perfectly for a long period of time. Singling out Indian companies for being Indian is basically the definition of xenophobia/racism/nationalism.