> a maintainer responded to the issue back in January with a soft timeline It seems I missed that comment (https://github.com/vercel/next.js/discussions/64660#

> a maintainer responded to the issue back in January with a soft timeline It seems I missed that comment (https://github.com/vercel/next.js/discussions/64660#discussioncomment-11985463 https://github.com/vercel/next.js/discussions/64660#discussi...). My apologies. There were a lot of comments. I stand corrected, withdraw my support of OP's behaviour, and agree that it's not acceptable. --- > no user of the service is entitled to anything, ever. I say everyone is entitled to basic human decency and acknowledgement of their existence. I say that the waiter walking past and blanking them is rude and a dick move, and not "totally fine" at all. While you are correct that the user isn't entitled to the 10/10 polite response/explanation given in the article, they are entitled to some sort of basic human decency. The waiter blanking them and the waiter responding by calling them a cunt with no provocation are both aggression. I also say that the "soup kitchen" analogy you gave doesn't really hold here - didn't you refer to that maintainer as "an employee"? So it's that person's job to respond to issues. Which entitles people asking them questions to a response. (Which, as I concede above, he did actually get) But now we're debating philososophy, which I specifically didn't want to do. And I've conceded that in this instance your position on OP's behaviour is correct.