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> 75 Enterprise AI Adoption = Rising Priority…Yum! Brands – Byte by Yum! (2/25) This does not pass the smell test. https://www.yum.com/wps/portal/yumbrands/Yu
by kumarvvr 1y ago
> 75 Enterprise AI Adoption = Rising Priority…Yum! Brands – Byte by Yum! (2/25)
This does not pass the smell test.
https://www.yum.com/wps/portal/yumbrands/Yumbrands/news/press-releases/introducing+byte+by+yum+an+ai+driven+restaurant+technology+platform+powering+customer+and+team+member+experiences+worldwide https://www.yum.com/wps/portal/yumbrands/Yumbrands/news/pres...
Above is the press release. AI comes up 3 times, including the title. Release talks about AI-Driven platform to streamline operations of franchisees. Ok fine. But how exactly does AI enhance operations at the franchisee level? Especially if all they are providing as part of the SaaS are "Backed by artificial intelligence, Byte by Yum! offers franchisees leading technology capabilities with advantaged economics made possible by the scale of Yum!"
I mean, sure, if at their corporate office, they are using data analysis to predict demand and allocate resources or raw materials to improve profitability, ok. But that can be done quite effectively with statistical analysis.
Where exactly does AI come into the picture is unclear.
Yet, the slides show this as some sort of a monumental achievement, especially highlighting "25000 restaurants are using at-least 1 product". Sure, they are going to use, if that is what the franchise owner provides them, probably for additional cost.
Yum brand has 61000 restaurants as per their website. Looks like they rolled out a new solution, and about 1/3rd have been successful in adopting the new platform. Others may be in the line to do the same. Is this related to AI, or is this related to regular software changes / updates / revamps?
- apwell23 1y agolmao why do restaurants need AI
- JumpCrisscross 1y ago> lmao why do restaurants need AI This strikes so close to the infamous Dropbox comment [1]. The common interactions restaurants have with technology is in bookings and online menu presentation. The latter historically required hiring a lightweight web dev. That’s now irrelevant. [1] https://news.ycombinator.com/item?id=9224 https://news.ycombinator.com/item?id=9224
- JumpCrisscross 1y ago> how exactly does AI enhance operations at the franchisee level? It's replacing drive-through attendants [1]. [1] https://investors.yum.com/news-events/financial-releases/news-details/2024/Yum-Brands-to-Expand-Voice-AI-Technology-to-Hundreds-of-Taco-Bell-U.S.-Drive-Thru-Locations-in-2024-with-a-Future-Vision-to-Bring-the-Technology-to-Its-Brands-Drive-Thrus-Around-the-World/default.aspx https://investors.yum.com/news-events/financial-releases/new...