Update a couple of days later in case someone comes upon this: I emailed tcook@apple.com and the Executive Relations team reached out to me. I was able to prov

Update a couple of days later in case someone comes upon this: I emailed tcook@apple.com and the Executive Relations team reached out to me. I was able to provide everything they asked for and they handled getting my account unlocked. They told me to go ahead and reorder the Studio the same way I did, as I had a window where their automated system wouldn't be involved for my account. I did so and am now REALLY hoping that my account doesnt get locked again!