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This is the most detailed server outage response I have ever seen. Looks like Etsy understand the importance of accountability and I really appreciate the way t
by DigitalSea 14y ago
This is the most detailed server outage response I have ever seen. Looks like Etsy understand the importance of accountability and I really appreciate the way they wrote the post. A short version for non-technical and short attention span minded people and a longer version for the nerds who like to know the intricacies of big sites like Etsy.
- gadders 14y agoAnd even the longer version was fairly understandable for non-technical folks, I'd have thought. Very well written. I always remember reading in a book once (Influence by Cialdini?) that the main signifier for whether a doctor gets sued or not is not whether they make mistakes, but how they handle them. 'fessing up honestly is the way to go.