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This sort of notification-barrage is a common problem in mobile apps with multiple teams and I really wish it wasn’t. I still use Facebook quite a bit and I’m c
by joenot443 1y ago
This sort of notification-barrage is a common problem in mobile apps with multiple teams and I really wish it wasn’t. I still use Facebook quite a bit and I’m consistently frustrated by how degenerate the concept of a “notification” has become. Some of the finest engineers I know work at Meta, I know it’s not a technical problem, I think it’s an organizational problem. For example…
Team A ships feature X and sets their KPI to some arbitrary measure of engagement. They miss, obviously, but instead of regrouping and hitting the drawing board, A doubles down and pressures Team B to point towards X in feature Y. A sees some marginal level of gain in engagement for X, obviously, so the intervention is deemed a success. 6mos later, Team A is asked to return the favor and add a modal pointing to new feature Z, per the request of Team B.
I don’t really know what the solution is except outside of careful org-wide watchdogging to ensure this sort of user-hostile engagement infighting gets nipped in the bud.
- LaundroMat 1y agoIt makes you wonder whether they use the app themselves...
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- Terr_ 1y ago> This sort of notification-barrage is a common problem in mobile apps with multiple teams That makes me think about how everyone defining an operational alert/warning thinks theirs is very important, leading to so many that users time them all out and everyone loses.
- redserk 1y agoIt’s especially frustrating when DoorDash will happily use notifications for both order status/issues and spam various deal/promotion notifications. There’s simply no way to turn them completely off so you only get order status notifications on iOS. I ended up disabling notifications completely (and eventually just deleting it)
- chipsrafferty 1y agoYou can get order status via SMS. That way you can disable all notifs
- rgavuliak 1y agoFor the team that worked on a feature for month it's the whole world at the time of release. Being mindful that is not the end-users whole world, but just a tiny insignificant fraction is something easily lost in denial.
- bigiain 1y ago> Some of the finest engineers I know work at Meta, "The best minds of my generation are thinking about how to make people click ads. That sucks." - Jeff Hammerbacher