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1) How is this any different than uReach, which is what we currently use? It starts at 24.99 a month. 2) The logo looks too much like Simple's (simple.com)

by dr_ 14y ago

yabbadabbadoo 14y ago
Pls see our features here - http://profig.com/virtual-phone-system http://profig.com/virtual-phone-system - and compare. Plus we offer much more than a regular phone system: - Call Tracking - Voice Broadcasting - Sales Call Center - dials over 1000 numbers/min, skips dead #s, leaves pre-recorded msgs on answering machines, only connects live pickups - Support Call Center - integrates with our CRM to show relevant info about your customers as soon as the phone rings - Click-2-Call - put a button on your site and allow your visitors to talk to you directly - Surveys and more in the pipeline... All these features come in a single dashboard - a business can use 1 or as many features as they want, on demand. Please see our site for details.
- josh2600 14y ago
  I get frustrated when people just paste generic answers so I'll help out by answering in more detail. Basically, when you buy from UReach, the underlying technology is very different. I don't know what UReach runs for sure, but they're what we call BlackBox infrastructures. You have no idea what keeps this company up and running, and given that UReach's CTO is a former Director for the Members of Technical Staff at AT&T, and since UReach has been around forever, it's probably safe to say that they're not running FreeSWITCH as their core (More likely big iron hardware; which is antithetical to a SaaS service like this). Profig will have a faster feature iteration time period because they're a smaller company, whereas it's much harder for UReach to dev new features. Also Profig has the added advantage of having a small core market: hosted PBX. They aren't (at least at this time) targeting providers; something UReach is doing actively. TL;DR: Profig runs on a great core, and they don't have 10+ years of embedded stuff to work through so their pace of feature iteration will be higher. Does that help answer the Question?
  - yabbadabbadoo 14y ago
    We're dealing with a flood of TC and HN visitors and sign-ups, hence my response above. I was going to come back and expound a bit more, but thanks for the elaboration.
    - josh2600 14y ago
      No problems buddy :). It's a pain in the ass to dig up BlackBox infrastructures and see what's inside. It basically boils down to: is it Open-Source, or is it Big Iron. If they don't talk about it, and the folks have tons of legacy Experience, it tends to be Big Iron (like AudioCodes Blades/Gateways or other such stuff). Keep kicking butt guys!
  - dr_ 14y ago
    It tells me how uReach is different from a technical standpoint, and I realize that matters with respect to how their service (Profig) may evolve over time. Thanks.

1) How is this any different than uReach, which is what we currently use? It starts at 24.99 a month. 2) The logo looks too much like Simple's (simple.com)

by dr_ 14y ago

1) How is this any different than uReach, which is what we currently use? It starts at 24.99 a month. 2) The logo looks too much like Simple's (simple.com)

yabbadabbadoo 14y ago

Pls see our features here - http://profig.com/virtual-phone-system http://profig.com/virtual-phone-system - and compare. Plus we offer much more than a regular phone system: - Call Tracking - Voice Broadcasting - Sales Call Center - dials over 1000 numbers/min, skips dead #s, leaves pre-recorded msgs on answering machines, only connects live pickups - Support Call Center - integrates with our CRM to show relevant info about your customers as soon as the phone rings - Click-2-Call - put a button on your site and allow your visitors to talk to you directly - Surveys and more in the pipeline... All these features come in a single dashboard - a business can use 1 or as many features as they want, on demand. Please see our site for details.

josh2600 14y ago
I get frustrated when people just paste generic answers so I'll help out by answering in more detail. Basically, when you buy from UReach, the underlying technology is very different. I don't know what UReach runs for sure, but they're what we call BlackBox infrastructures. You have no idea what keeps this company up and running, and given that UReach's CTO is a former Director for the Members of Technical Staff at AT&T, and since UReach has been around forever, it's probably safe to say that they're not running FreeSWITCH as their core (More likely big iron hardware; which is antithetical to a SaaS service like this). Profig will have a faster feature iteration time period because they're a smaller company, whereas it's much harder for UReach to dev new features. Also Profig has the added advantage of having a small core market: hosted PBX. They aren't (at least at this time) targeting providers; something UReach is doing actively. TL;DR: Profig runs on a great core, and they don't have 10+ years of embedded stuff to work through so their pace of feature iteration will be higher. Does that help answer the Question?
- yabbadabbadoo 14y ago
  We're dealing with a flood of TC and HN visitors and sign-ups, hence my response above. I was going to come back and expound a bit more, but thanks for the elaboration.
  - josh2600 14y ago
    No problems buddy :). It's a pain in the ass to dig up BlackBox infrastructures and see what's inside. It basically boils down to: is it Open-Source, or is it Big Iron. If they don't talk about it, and the folks have tons of legacy Experience, it tends to be Big Iron (like AudioCodes Blades/Gateways or other such stuff). Keep kicking butt guys!
- dr_ 14y ago
  It tells me how uReach is different from a technical standpoint, and I realize that matters with respect to how their service (Profig) may evolve over time. Thanks.