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I’ve dealt with bug reports where users turned out to be completely unaware that they could scroll an area of UI, but yet we continued the war on scroll bars. I

by padjo 1y ago

I’ve dealt with bug reports where users turned out to be completely unaware that they could scroll an area of UI, but yet we continued the war on scroll bars. I thought that users literally not being able to use the product trumped aesthetics but the Jonny Ive inspired minimalism over functionality won out.

astura 1y ago
My husband was trying to do something important on American Express's website. He was having trouble and called me over. Turns out some asshole designer thought that light grey text looked nice or some shit. Light grey text also makes it look like all the options are disabled and he was trying to figure out what he had to do to enable the form. Infuriating.
- raincole 1y ago
  There is a forum that even makes the main text content of a post light grey!
- specialist 1y ago
  Yup. "usability forensics" aka point & click adventure games
hulitu 1y ago
> users turned out to be completely unaware that they could scroll an area of UI, Some _visible_ and _usable_ scrollbars would really help. I really think that people who come with "new ideas" in UI design shall make their name public, so we lnow who to curse.