This 2009 advice to be accessible when small is highly relevant for the many outside work who haven’t managed to catch the AI wave, or for those AI companies ta

This 2009 advice to be accessible when small is highly relevant for the many outside work who haven’t managed to catch the AI wave, or for those AI companies targeting micro-niche. But I suspect that early adopters are different for AI companies than technology infrastructure: AI early adopters want the benefit, but have no insight into how to push things forward. So if there is backflow of information from your customers, exactly what information do you need to improve?