One of the best decisions I made as a solo founder was putting a note on product pages to contact me to request a loyalty discount for existing customers. I ge

One of the best decisions I made as a solo founder was putting a note on product pages to contact me to request a loyalty discount for existing customers. I get emails on a daily basis and people take that moment to give positive feedback, occasionally bug reports, and I get to see their email signature to get a sense who my customers are. It’s genuinely enjoyable interacting with customers and most people are so easy to get along with if you just listen and show respect.