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I've seen this happen in emails too: "Recent outage was due to a retry loop for the Foo API exceeding rate limits. We're implementing a backoff algo" Sender,
by hliyan 1y ago
I've seen this happen in emails too:
"Recent outage was due to a retry loop for the Foo API exceeding rate limits. We're implementing a backoff algo"
Sender, via ChatGPT:
Hi,
I wanted to provide more context regarding the recent outage.
The issue was triggered by a retry loop in the Foo API integration. When the API began returning errors, our system initiated repeated retry attempts without sufficient delay, which quickly exceeded the rate limits imposed by the API provider. As a result, requests were throttled, leading to degraded service availability.
To address this, we are implementing an exponential backoff algorithm with jitter. This approach will ensure that retries are spaced out appropriately and reduce the likelihood of breaching rate limits in the future. We are also reviewing our monitoring and alerting thresholds to detect similar patterns earlier.
We’ll continue to monitor the system closely and share further updates as improvements are rolled out.
Best regards,
Receiver, via ChatGPT:
"The outage was caused by excessive retry attempts to the Foo API, which triggered rate limiting and degraded service. To prevent recurrence, exponential backoff with jitter is being implemented"
- nullc 1y agoWould be a nice fine tuning target: training to close that loop.