This is a perfectly reasonable distribution once you consider that only a small fraction of people who really care about something are motivated enough to comme

This is a perfectly reasonable distribution once you consider that only a small fraction of people who really care about something are motivated enough to comment about it. There's a small group who complain loudly about Pocket, a small group who are really sad to see it go, and probably a much larger group that either doesn't know what Pocket is or doesn't care enough to write a comment. It's important to keep this in mind when reading online discussions in general.