Comes from all sides. Mom and Pop running a small store, refuse on the grounds of not wanting to change a setting on their router. Small as in <100 employees.

Comes from all sides. Mom and Pop running a small store, refuse on the grounds of not wanting to change a setting on their router. Small as in <100 employees. The IT guy doesnt want to change anything, hes been there 20 years and never changed that setting. Or he needs to go through change management which he is also adverse to.