I just want to vent here about the recent experience I had buying and installing MS Office 365 for my wife’s small business. I had assumed since the competition

I just want to vent here about the recent experience I had buying and installing MS Office 365 for my wife’s small business. I had assumed since the competition is effortless and free, MS would at least make Office for Desktop relatively easy to pay for. Instead I got suckered into paying for “Basic”, which doesn’t support desktop apps. The “supports desktop apps” version costs more, but the big problem is it’s not explained within the apps what you need to upgrade to (there are many plans.) Then once you finally figure out how to upgrade, the subscription and payment sites repeatedly error out. Once you force through an immediate upgrade, it turns out that it’s not immediate and takes an hour to go through. This is mostly just venting, but if the “please take my money” pathways of MS’s most popular product work this badly, I don’t even want to think about ever going back to Windows.