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Coinbase says its data breach affects at least 69k customers

22 points by Sourabhsss1 1y ago

givemeethekeys 1y ago
This one weird trick will get you free publicity and brand awareness! /s
- Sourabhsss1 1y ago
  Or it's just another trick to sell customer data.
_Algernon_ 1y ago
(Not) nice
- Sourabhsss1 1y ago
  As always.
duxup 1y ago
>The hacker stole customer names, email and postal addresses, phone numbers, government-issued identity documents, account balances, and transaction histories The nature of crypto currency's irreversible transfers, sort of anonymity, and criminals fondness for it seem to make this a perfect storm for attacks on exposed individuals.
- Sourabhsss1 1y ago
  The hackers then asked for $20 million in a ransom payment to delete the data.
icebergonfire 1y ago
Their support department must be quite understaffed too and heavily amplified by AI. I've had multiple lengthy interactions with them since Sunday due to a bug that has lost me money (yes literally, see [1]) and I am saddened by the low quality of their responses. First time I run into an AI-replaced-humans wall, and it gives me a very uneasy feeling for the future. [1]: Sent 0.05 BTC from personal wallet, Coinbase acknowledges transaction, blockchain confirms transaction, two days later transaction disappears from the Coinbase UI, I now have no money and no coins. I wish shibboleths were real (https://xkcd.com/806 https://xkcd.com/806) so that I could stop wasting time with chatbots and would instead be able to file a bug on Coinbase and get to someone who would read logs.
- Sourabhsss1 1y ago
  I don't know; I could never trust these giant crypto exchanges. They are always on hackers' radars.
- SirFatty 1y ago
  Well, at least it's FDIC insured... oh wait.
  - Sourabhsss1 1y ago
    lol..
deleted 1y ago
[deleted]
strict9 1y ago
These are the results you can expect when outsourcing support and access to sensitive information to the lowest bidder. There are tradeoffs when shaving small percentages off operating costs by eliminating staff where your customers are. This goes for software development and product management as well.
- Sourabhsss1 1y ago
  Then these companies throw big revenue numbers through PR. Coinbase's revenue is decreasing, though.
OutOfHere 1y ago
If you're not part of the 69k, consider yourself lucky, and move your money out to a cold wallet before you become a part of the next hack. The last thing you want is to be extorted under duress.

22 points by Sourabhsss1 1y ago

givemeethekeys 1y ago

This one weird trick will get you free publicity and brand awareness! /s

Sourabhsss1 1y ago
Or it's just another trick to sell customer data.

_Algernon_ 1y ago

(Not) nice

Sourabhsss1 1y ago
As always.

duxup 1y ago

>The hacker stole customer names, email and postal addresses, phone numbers, government-issued identity documents, account balances, and transaction histories The nature of crypto currency's irreversible transfers, sort of anonymity, and criminals fondness for it seem to make this a perfect storm for attacks on exposed individuals.

Sourabhsss1 1y ago
The hackers then asked for $20 million in a ransom payment to delete the data.

icebergonfire 1y ago

Their support department must be quite understaffed too and heavily amplified by AI. I've had multiple lengthy interactions with them since Sunday due to a bug that has lost me money (yes literally, see [1]) and I am saddened by the low quality of their responses. First time I run into an AI-replaced-humans wall, and it gives me a very uneasy feeling for the future. [1]: Sent 0.05 BTC from personal wallet, Coinbase acknowledges transaction, blockchain confirms transaction, two days later transaction disappears from the Coinbase UI, I now have no money and no coins. I wish shibboleths were real (https://xkcd.com/806 https://xkcd.com/806) so that I could stop wasting time with chatbots and would instead be able to file a bug on Coinbase and get to someone who would read logs.

Sourabhsss1 1y ago
I don't know; I could never trust these giant crypto exchanges. They are always on hackers' radars.
SirFatty 1y ago
Well, at least it's FDIC insured... oh wait.
- Sourabhsss1 1y ago
  lol..

deleted 1y ago

[deleted]

strict9 1y ago

These are the results you can expect when outsourcing support and access to sensitive information to the lowest bidder. There are tradeoffs when shaving small percentages off operating costs by eliminating staff where your customers are. This goes for software development and product management as well.

Sourabhsss1 1y ago
Then these companies throw big revenue numbers through PR. Coinbase's revenue is decreasing, though.

OutOfHere 1y ago

If you're not part of the 69k, consider yourself lucky, and move your money out to a cold wallet before you become a part of the next hack. The last thing you want is to be extorted under duress.