Opposite experience. I love Capital Ones interface, and their customer support is good. Usually I'll get a customer support agent state-side. > the rep who so

Opposite experience. I love Capital Ones interface, and their customer support is good. Usually I'll get a customer support agent state-side. > the rep who sometimes gets mad at me for it That's an ...unusual customer support experience. > my Discover card kept me up to date with it's upgrade status My capital one card does the same, it periodically requests updates to my income after which my credit line increases. The only friction I experience with Capital One is the lack of physical presences. There are none in my entire region. That being said it is a great bank that never - and I mean never - has played games with auto-pay suddenly and silently failing at the due date (and incurring a late fee of course oopsies), or other annoyances I've had with Discover.