Have you worked at a Help Desk? It’s shocking how often those dumb questions reveal what’s really going on. Fake but realistic examples: - chrome doesn’t work!

Have you worked at a Help Desk? It’s shocking how often those dumb questions reveal what’s really going on. Fake but realistic examples: - chrome doesn’t work! (It was actually Microsoft word) - my printer won’t print! (Out of paper) - your program keeps crashing! (No, that’s the os reminding you of a security update)