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Google generates nearly $200 billion a year in ad revenue off those users so I don't think depicting them as a charity is accurate.
by benoau 1y ago
Google generates nearly $200 billion a year in ad revenue off those users so I don't think depicting them as a charity is accurate.
- JumpCrisscross 1y ago> don't think depicting them as a charity is accurate They’re not a charity. But they also don’t owe their users for what’s tendered for free. Where I’d agree with OP is in requiring extensive CS for paying users.
- benoau 1y agoWhenever a company has hundreds of billions in one hand and an excuse not to spend it it is usually a case of "privatize the profits, socialize the costs". Ban gmail addresses being used for government services, banking, health, utilities etc if they don't want to dip into the staggering profits they generate off these "free" users to guarantee basic rights and recourse from their own systems.
- JumpCrisscross 1y agoI’d expect Google would love such legislation as it effectively raises the bar on new-entrant competition.
- benoau 1y agoConsidering Proton can provide this level of support I doubt it raises the bar very much. https://proton.me/support/contact?topic=Other https://proton.me/support/contact?topic=Other > If you would prefer to contact us without using this form, you can email us at support@protonmail.zendesk.com. You can visit this page for more options. ...those more options: > You can still contact us directly > All support requests are handled in-house by Proton, but if you have specific concerns and would like to keep your query within Proton Mail (that is, not using Zendesk), you can email us directly at contact@proton.me.
- JumpCrisscross 1y agoMost of Proton’s users aren’t free.
- benoau 1y agoWhat makes you think that? > Yen says that "at least 95%" of ProtonMail users don't pay for any services. https://www.axios.com/2021/11/09/privacy-business-booming-protonmail-you-search https://www.axios.com/2021/11/09/privacy-business-booming-pr...
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- swat535 1y ago> They’re not a charity. But they also don’t owe their users for what’s tendered for free. It's not for free, why do you keep repeating this line? Google isn't offering charitable good and services to people.
- jillyboel3 1y agowhere do you think their billions come from?