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Thanks for the feedback! Agree on many of the points you raised, particularly the tutorial changes needed. Urg, sorry about the issue with your display. May I
by it33 14y ago
Thanks for the feedback!
Agree on many of the points you raised, particularly the tutorial changes needed. Urg, sorry about the issue with your display. May I ask what browser you're using? Also, sometimes browser add-ins cause issues, and if you figure out if one might be responsible, we'd love to know.
In terms of crashing, wondering if you might remember the error message received? I'm not aware of errors related to privacy settings, but if we have one definitely want to fix it.
Thanks for taking the time to help us improve!
- ZoFreX 14y agoI'm using Firefox 14 on OS X Lion. Just triggered the error again, I got: Communications Problem Sorry, there has been a temporary network error. Please reconnect to Mars Frontier. (code 0650)
- it33 14y agoThanks ZoFreX, yeah, this can happen sometimes when a network connection has a hiccup. It's pretty common for connections--particularly on WiFi--to go down briefly and randomly. You typically don't notice when reading a web page, since your requests are intermittent, and streaming video hides it with buffering. We need to get smarter here. Thank you the feedback.
- ZoFreX 14y agoIt's definitely not my connection hiccuping - I only get the error whenever the game tries to do something with my friends, and I assume it's not a coincidence that my privacy settings prevent it from doing so.
- it33 14y agoOh, that could be different. We're probably missing a case. Appreciate your letting us know. Is this for inviting friends or messaging them? If your privacy settings prevent this we should be more graceful in catching the error than a connection failure.