5 ms·

The student is the customer, not the employer, if you must phrase it in those terms. And I think education benefits when you define the student as a student, b

The student is the customer, not the employer, if you must phrase it in those terms. And I think education benefits when you define the student as a student, before anything else.

shakna 1y ago
Those educational benefits are being denied here, for reasons outside the customers hands.
bumby 1y ago
Jonathan Haidt details quite a few reasons why treating a student as a customer creates bad incentives and poor outcomes (just agreeing with you on the student-first point)