There are two good books that explore this concept from different angles: "The Emotion Machine", by Marvin Minksy (the AI view) & "The Art of Empathy", by Ka

There are two good books that explore this concept from different angles: "The Emotion Machine", by Marvin Minksy (the AI view) & "The Art of Empathy", by Karla McLaren (the Internal / Emotional View)