4 ms·
They also should be specific to ask you to say it, not confirm what they say Because I have literally seen this go wrong: “Mr John Smith, you’re here for proce
by dogmatism 1y ago
They also should be specific to ask you to say it, not confirm what they say
Because I have literally seen this go wrong: “Mr John Smith, you’re here for procedure X, yes?”
“Yes”
Some other provider overhears: “I thought that was Mr Jones for procedure Y”
“Are you Mr smith or Mr Jones?”
“Mr Jones”
“Then why did you say yes when I asked if you were Mr Smith”
“I assumed you knew best”…
People do weird things in healthcare settings