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> If a system breaks in common scenarios, like international travel, it’s not a secure system. It’s a hostile one. I have spent many hours on the phone over th
by DamonHD 1y ago
> If a system breaks in common scenarios, like international travel, it’s not a secure system. It’s a hostile one.
I have spent many hours on the phone over the last few days fighting tooth and nail to get my savings back to my account with British bank A from British bank B (just recently bought by A, as it happens) in small chunks because reasons.
I have explicitly raised the point "if this punishes the innocent so hard in a simple legit case like this, wasting hours of everyone's time, is it actually working?"
In response to the first of three (!) complaints that I have filed during this trauma, the bank conceded on all the points and awarded me a significant compensation sum ... which I may never be able to get at!
Plus people possibly from the bank keep trying to call me and ask me to prove who I am with data that would let a phisher into my accounts, and are effectively unreachable if I try to contact them through a safe route... Including the fraud and complaints people... Duh.