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> For example, if American Airlines uses a computer to help decide who gets refunds, they can't then blame the computer when it discriminates against group X I
by bluefirebrand 1y ago
> For example, if American Airlines uses a computer to help decide who gets refunds, they can't then blame the computer when it discriminates against group X
If American Airlines uses a computer to automatically decline refunds, which human(s) do we hold accountable for these decisions?
The engineers who built the system?
The product people who designed the system, providing the business rules that the engineers followed?
The executives who oversaw the whole thing?
Sometimes there is one person who you can pin blame on, who was responsible for "going rogue" and building some discrimination into the system
Often time it is a failure of a large part of a business. Responsibility is diffused enough that no one is accountable, and essentially we do in fact "blame the computer"
- thunky 1y ago> which human(s) do we hold accountable for these decisions? Personally I'd be satisfied holding the company as a whole liable rather than a single person.
- bluefirebrand 1y agoWhat does it mean to hold "a company" liable? All that does is create a situation where decision makers at companies can make the company behave unethically or even illegally and suffer no repercussions for this. They might not even still be at the company when the consequences are finally felt
- thunky 1y ago> What does it mean to hold "a company" liable? It means that the company is sued and is responsible for damages. > decision makers at companies can make the company behave unethically or even illegally and suffer no repercussions for this But now you've just argued yourself back to the "which human(s) do we hold accountable for these decisions?" question you raised that I was trying to get you out of.