Done, and done. 14 + 44 minute phone calls, gave all of my information to 3 redundant people, including explaining to confused agents that I don't recall the a

Done, and done. 14 + 44 minute phone calls, gave all of my information to 3 redundant people, including explaining to confused agents that I don't recall the account pin, well you have to have the account pin, well actually the previous person accepted my answer to my personal security question and the person before that texted me a temporary pin but now for some reason those alternate methods don't work for you?