Yes, this. Sometimes they cancel because they claim they have a malfunction. Sometimes they cancel because fuck you, that's why. Almost cost me an appointment w

Yes, this. Sometimes they cancel because they claim they have a malfunction. Sometimes they cancel because fuck you, that's why. Almost cost me an appointment with the doctor when our small kid got sick and a driver strung us for 15 minutes of extra wait time while he circled a grocery store, then claimed his car broke down. I don't trust those companies with important stuff anymore, I either go straight for public transport, or in some cases (airport) I pre-book an early enough departure to still be able to catch a bus to airport if the driver doesn't show.